Who We Are

Reliability; Relationship; Innovation;
Professionalism; Excellence

eSAL (eServices Africa Ltd.) is a Premier Integrated Business Process Outsourcing (BPO) and IT Solutions Company

Based out of Ghana, West Africa, we offer our customers innovative BPO and IT service options at competitive market rates. Managing several million customer care interactions annually, we live by the mantra that you and your customers always come first! eSAL is driven by a single purpose daily - meeting and exceeding customer needs.

We develop solutions to deliver service to both large and small enterprises with complex operations. Reach out to us now and we’ll take it from here !

OUR VISION

We aspire to be the leader in business transformation through people. using technology

OUR MISSION

To deliver world-class multichannel customer engagement for our clients by offering cutting edge technology, incorporating best practices, ensuring the continuous improvement of our valuable brand ambassadors to further enhance our goal of the customer experience.

OUR VALUES

- Reliability: We are there before you call
- Relationship: We value our relationships
- Innovation: We create the future
- Professionalism: We do it right even when no one is watching
- Excellence: We measure twice and cut one