Address
No. 7 Otswe Link
Nyaniba Estates, Osu
Contacts
Email: info@eservicesafrica.com
Phone: + 233 (0) 302 781 101
Fax: +233 (0) 302 781 102
Eliminate huge expenses associated with hiring and managing numerous in-house employees: salaries and bonuses, vacation and sick leaves, taxes, employee insurances, retirement plans, etc.
Gain access to customized reports & market analysis for personalized campaigns, understand customer behaviour, right from their needs, product searches to buying patterns.
Don’t worry about business infrastructure, we have all it takes to get your operations off the ground. Human capital, business processes, telecommunication and data processing requirements already in place.
Analysing customer feedback generated via a host of mechanisms such as surveys, social media posts, and customer service interactions captured on voice recordings, chats, and emails. You get an opportunity to use this information to improve communication with your customers, increase loyalty, establish a good rapport, boost sales and retention.
We get the right-party-contact.
We use unique ways to attract prospects to your business, stimulating them onto the path to eventually buying. We engage and build relationships focusing exclusively on the prospect’s needs, overcome objections, solicit feedback and clearly answer specific questions.
We turn good leads to appointments.
Our skilled sales ambassadors contact your prospects and either advertise or hard-sell your products/services. For B2B transactions, we set C-level appointments for face-to-face interaction with your sales team.
We sort customer opinions & satisfaction.
We give your customers a courtesy call to keep the relationship and the brand fresh in their minds. At e.Services we go even beyond just a call to engage your customers for feedback on products/services, analyse insights for vital information to drive your decision making for growth
We turn data into knowledge.
We are dedicated to maintaining a database which incorporates relevant customer data timely collected, verified and securely stored for your marketing use. At e.Services, it is more about using that data and knowledge within a database to shape your business strategy.
We keep it clean, rich and accurate.
We understand that data is a valuable asset but only if it's clean and accurate. Our professional team of telemarketers ensure that your data does not embarrass you or let you down.
We bring the right audience.
Are you investing money in marketing events? Perhaps a seminar to introduce your company to prospects in your target market, or presenting a new product/service to potential customers, our value marketing service is an effective way to guarantee the right people turn up in numbers.
No. 7 Otswe Link
Nyaniba Estates, Osu
Email: info@eservicesafrica.com
Phone: + 233 (0) 302 781 101
Fax: +233 (0) 302 781 102