Contracting and Project Management
• 20,000 sq. ft. state-of-the-art facility near business hubs, universities, and the airport
(Ghana)
• On-site workforce for full control
• Extended hours (8 AM EST - 12 PM PST, 7 days/week)
• Redundant network for guaranteed uptime
Reliable Compliance and Scalability
• Experienced ARM management team
• U.S. recovery licenses for all 50 states and
territories
• Flexible placement options (in-house or client
system)
• Joint account management in Ghana & US
• Agent and process audits for security and
compliance
Tailored Solutions & Measurable Results
• Industry-specific training for peak
performance
• Focus on pre-charge off and no contact
accounts
• "Zero balance prejudice" – We handle all
accounts
• Capabilities for primary, secondary, and
default judgments
• Host access for better collaboration
• SLAs to guarantee performance
• KPIs for continuous improvement
• Competitive global pricing
Skills & Know How
• 20+ years, 2000+ agents serving diverse clients
• Expertise in customer service and managed
services
• College-educated, English-speaking team