Technology Services

Seamless Experiences, Everywhere, Every Time

End-to-End Suite of Top-Tier Customer Experience Tools

We enable faster, smarter, and more agile omnichannel customer service, regardless of your contact center size or infrastructure.
By combining strategic partnerships with expertise in technology solutions, we provide tools for medium to enterprise-scale
organizations that meet current needs and evolve for the future. eSAL excels at managing diverse technology platforms, applications, and communication media to deliver comprehensive contact center infrastructure.

Technology Strategy

Our tech experts design solutions for faster, smarter, and more agile customer service interactions.

Systems Integration and Value Add Applications

We create a seamless, cross-channel experience that boosts interaction and connectivity.

Managed Services

Three tiers of care, predictable OpEx pricing, and flexible resources to fit your business
needs

Our Technology Offerings

Contact Centre Infrastructure Design & Deployment

Contact Centre Solution Crafting

Converged Network Design and Deployment

Enterprise Voice & Data Infrastructure

Messaging, Collaboration & Unified Communications Systems

CRM and CEM Services

About

eSAL is a premier integrated Business Process Outsourcing (BPO) and Technology Solutions company in Ghana with offices in Kenya and the United States

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