Customer
Engagement

Optimizing processes and operations for a seamless customer experience

Accounts Receivable Management

Expert team optimizing receivables with training, compliance, and security—delivering measurable results

Recruitment & Talent Development

Hiring, training, and managing performance for top team results

Our Game Changer

Driving excellence through talent, innovation,
and creativity. At eSAL, we transform ideas into
impactful solutions, redefining industries with a
focus on continuous growth and positive
change. Join us in embracing a future full of
limitless possibilities .

MORE ABOUT US

96%

Exceptional
Talent Innovation
 & Entrepreneurial
Creativity

56%

Process
Discipline

53%

Engineering
Logic via
Advanced
Technology

90%

Continuous
Improvement
Culture

We Take Pride in Our Work

Our mission is to help clients create
customer value and stand out with tailored Customer Experience (CX) solutions.
Guaranteed professionalism with exceptional customer experience.

Guaranteed professionalism with exceptional customer experience.

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100%

Client Satisfaction Guaranteed

100,000,000+

Happy Customer Engagements

50+

Successful Projects

100%

Professionalism

40+

Local & International Clients

2000+

Employees

WHAT WE DO

We deliver reliable, professional digital
solutions for your business.

esal-bpo-clients

Proven Success with Worldwide Brands

Customers seek value, respect, and personal connections. Brands that deliver exceptional experiences earn loyalty and word-of-mouth recommendations.


Exceptional Talent

Skilled, motivated teams are key to delivering exceptional customer experiences

Technology Services

We power fast, smart, and agile omnichannel customer interactions—built
for any contact center or business size

Great Service pays Great Dividends 

Connecting brands and customers for 18+ years with innovation, solutions, and dedicated teams.

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Why Choose eSAL?

We blend expert management, best practices, and smart tech to deliver superior experiences.

Trusted by Leading International Brands

Proven Success in Local and Global Engagements

Expert Management Team

Leverage the expertise of our seasoned management team

Robust Quality Assurance Process

Effective Quality Assurance

SLA Monitoring & Compliance

We ensure adherence at every step

Global Partners

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Falcon Logo
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eGain Logo
nuance logo
Presence logo
Acumeni logo
Cisco logo
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    About

    eSAL is a premier integrated Business Process Outsourcing (BPO) and Technology Solutions company in Ghana with offices in Kenya and the United States

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