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e.Services Africa Limited is a premier integrated Business Process Outsourcing (BPO) and I.T. solutions company in West Africa, offering customers continual innovative speed-to-market BPO and I.T. service options, with great economic value.  Managing over twenty(20) million customer care interactions annually, we can confidently affirm that we understand that the consumer’s content always comes first! Thus, our brand is defined by unparalleled and efficient customer care, going beyond knowledgeable on–brand and technical support. We are driven by a single purpose daily. We create revolutionary solutions for business outsourcing and IT challenges, in any industry. 
Our approach is to develop solutions to help both large and small enterprises with complex and often outdated operations.  Call us now and we’ll take it from here !

Mission Statement

We provide cutting edge end-to-end customer relationship and business process management services & solutions.

Vision Statement

To be an authentic African brand that places paramount value on relationships between our company and our partners for whom we seek to deliver services that have transformational impact, and amongst ourselves as we seek to create an atmosphere of continuous improvement and lifelong learning.


It is nearly impossible to fail if you have a team like this. Focused, Driven and Simply Outstanding.

Kojo Afedzi Hayford


Josephine Lartey-Doh

Senior Accountant

Charles Okai

Head of Operations

Emmanuel Annor

Head, Customer Engagement

Alex Hayford

Head, Product Development & Research

Kwaku Asare-Bediako

Head, Human Resources

Let's Discuss How We Can

Transform Your Business


P. O. Box CT 3524, Cantonments
No. 7 Otswe Link
Nyaniba Estates


Phone: + 233 (0) 302 781 101 
Fax: +233 (0) 302 781 102